1. Information We Collect
At DS Prod OÜ (Registration No. 144320, Sepapaja tn 6, Tallinn, Estonia), we collect personal information necessary to deliver software products, process billing payments, and provide technical customer support. This includes:
- Customer Identity Data: Full Name, Email Address, Phone Number, and Company Name.
- Billing & Transaction Details: Billing Address, Country, Tax ID, Purchase History, and Order Reference Numbers processed securely via LHV Pank / EveryPay payment gateway.
- Technical Data: IP Address, Browser User Agent, Session Identifiers, and website usage logs.
2. How We Use Your Data
We process your data strictly under European Union General Data Protection Regulation (GDPR) guidelines for the following lawful purposes:
- To deliver digital software downloads and license activation tokens.
- To process payments securely through our partner banking gateway (LHV Pank / EveryPay).
- To fulfill warranty, maintenance, and technical author support obligations.
- To comply with Estonian tax laws, invoicing regulations, and statutory accounting requirements.
3. Payment Security & Payment Data
We do not collect or store full credit card numbers or banking passwords on our servers. All financial transactions are securely handled directly by LHV Pank / EveryPay Payment Gateway using end-to-end TLS 1.3 encryption and 3D Secure authentication.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data to third parties. We share data only with authorized processors necessary for providing our services:
- Payment Processors: EveryPay AS & LHV Pank (Estonia) for transaction processing.
- Infrastructure Providers: Secure EU-hosted data centers for website availability and SSL encryption.
5. Your GDPR Data Rights
Under GDPR, as a user or customer you hold the following rights:
- Right to access the personal data we hold about you.
- Right to request correction of incomplete or inaccurate data.
- Right to request erasure of your personal data ("Right to be Forgotten").
- Right to request data portability.
To exercise any of these rights, please contact our Data Protection Officer at support@ds-prod.com.
6. Contact Information
DS Prod OÜ
Registration No.: 144320
Sepapaja tn 6, Tallinn, 15551, Estonia
Email: support@ds-prod.com